Privacy policy
Last Updated: January 1, 2025
This privacy policy describes how Sfeer Home (referred to as "the website," "we," or "us") collects, uses, and discloses your personal data when you visit our website, use our services, make a purchase on sfeerhome.com, or communicate with us about the website (collectively referred to as "Services"). In this privacy policy, the terms "you" and "your" refer to users of the Services, whether as customers, website visitors, or other individuals whose data is collected under this policy.
Please read this privacy policy carefully. By using our Services, you agree that your information will be collected, used, and disclosed as described in this policy. If you do not agree with this privacy policy, please do not use the Services.
Changes to the Privacy Policy
This privacy policy may be updated periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated version on the website, update the "Last Updated" date, and, if necessary, take other steps as required by law.
Collection and Use of Personal Data
To provide the Services, we collect your personal data from various sources, as outlined below. The information we collect and use depends on how you interact with us.
In addition to the specific purposes described below, we may use the collected information to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms of use, and protect the Services, our rights, and those of users.
Personal Data Collected
The types of personal data we collect depend on how you interact with our website and use the Services. Personal data refers to information that identifies you individually or can be associated with you.
Information Provided Directly by You
The information you provide directly through the Services may include:
Contact Details: Name, address, phone number, and email.
Order Information: Name, billing and shipping address, payment confirmation, and phone number.
Account Information: Username, password, and security questions.
Customer Service Information: Data shared during communication with us.
Some features of the Services require you to provide this information. If you choose not to provide it, you may not have access to certain features.
Information Collected Automatically
We may automatically collect certain information about your interactions with the Services (referred to as "usage data"). We use cookies, pixels, and similar technologies to collect data such as:
Device and browser information.
IP address and network connections.
Website usage details.
Information Received from Third Parties
We may receive information from third parties, including:
Shopify: Supports our e-commerce platform.
Payment Providers: Collects information such as bank details and billing addresses to process transactions.
All information received from third parties will be processed in accordance with this privacy policy.
Use of Personal Data
Providing Services: We use your data to process payments, manage orders, create accounts, send notifications, and facilitate returns or exchanges.
Marketing and Advertising: We may use your data to send promotional emails or SMS messages and personalize your advertising experience.
Security and Fraud Prevention: We monitor suspicious activity and protect your account.
Service Improvement: We use data to respond to your inquiries and enhance our Services.
Cookies
Our website uses cookies to enhance functionality and personalize your experience. For more details about cookies used in collaboration with Shopify, visit the Shopify Cookie Policy. You can manage cookie preferences through your browser settings, noting that some features may not be available if cookies are disabled.
Disclosure of Personal Data
We may share your data with third parties in specific circumstances:
With Service Providers: For activities such as payment processing, data analysis, and shipping.
With Business Partners: For advertising purposes.
For Legal Obligations: To comply with the law or protect our rights.
Contact Us
For questions about our privacy policy or to exercise your rights, contact us:
Business Information
Email: info@sfeerhome.com
Contact form: click here
Phone: +31629536250
Customer service: Monday - Friday, 9am - 5pm (GMT-8, Pacific Time)
Address: John Blankensteinstraat 31A, 1095MB, Amsterdam, The Netherlands
Business name: Sfeer Home
Company name: Sandoval B.V.